UK based service desk backed by qualified IT experts available to your organisation 24/7/365.
We only employ the most experienced and skilled engineers who are all Microsoft or Apple certified – many both.
We are here to support you whether it be remotely by phone, online chat, remote access or onsite in person.
No matter your support requirements your costs with us will be fixed for a minimum of a year no matter your rate of growth.
We are KPI driven with a significant focus on customer experience, response and resolution times.
Full access to our in-house platform, you see what we see. See as much or as little as you require, review active and completed tickets, run reports, view projects and network information as well as invoices.
All our people have the skills to communicate advanced concepts in a clear and easy way.
Unlimited remote and onsite assistance when required with no nasty surprises.
Let us deal with your third parties like Sage, BT, Salesforce etc. on your behalf, saving any lost time from being stuck on hold.
We cover all your equipment in your building even if it may not have been sourced by us or is bespoke or industry specific software.